Exchanges/Returns

DO NOT JUST SEND RETURNS BACK TO STORE. 

Please call or email info@thewatchwinderpros.com for a Return Authorization Number and specific instructions for how to  return your order based on the situations.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos of the item as well as the packaging to info@thewatchwinderpros.com and we will process an insurance claim on your behalf. The original packaging is required.

Cancellations:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges and 15% Restocking Fee . Refunds will only be issued to the original credit card that you use when placing your order.

30 Day Return/Exchange Policy:

Your order can be returned within 30 days of the fulfillment date. Customer will be responsible for the return shipping cost as well as a 20% Restocking Fee. The product bust be in its original packaging and in new condition. All returns will be inspected before a refund is issued.